Hotel Cortez

"The staff was very nice! They were always helpful with my requests, which were many considering we were with a 1 year old. The suit was spacious and comfortable, it also had a separation pane so hanging out while the baby slept was ideal."

"Everything was perfect!"

"Lovely vibe inside with the pool centre stage. Staff awesome and very helpful"

"Aucun."

"Huge room with very comfortable bed, bathroom with toiletries, bathrobe, nice fluffy towels. Lots of storage space. Staff were extremely friendly and helpful. Food was good at the restaurant."

"Service at the restaurant was a little slow."

"Very nice pool; clean; great food; very good wifi, so I worked at the poolside"

"Aucun."

"Beautiful hotel, grounds and pool are fab, feels like your in a lush tropical walled garden. Room modern and comfortable. Great massage and steam room."

"Jacuzzi was emptied every 30 min for next guest that reserved it. Was a waste of water and time."

"Recently fully refurbished, the high standards and professionalism of the staff were only matched by their friendliness and helpfulness. Superb location, restaurants nearby. We stayed 14 nights, a fantastic 5 star experience in the middle of Santa Cruz."

"Aucun."

"Everthing was excellent, the facilities and the food. And the staff was super, friendly and helpfull."

"Everything was super!"

"Great hotel in the heart of SC, super clean, great facilities and staff. Breakfast is pretty good with basic options, great coffee. Beds and pillows are super comfortable. Definitely 5 star hotel. Interior design is interesting and sswimming pool area is very relaxing. Staff super attentive. Highly recommend to stay in SC."

"If your room looks to the main road, could be a bit noisy."

"Good pool, gym and spa. The restaurant near the pool is not bad, prices and quality are good. Breakfast is not very variegated, but quite good."

"The room is clean, but already a little worn out, and not cozy."

"O café da manhã é excelente e muito completo. Há grande variedade de frutas frescas, um buffet quente bem diversificado, além de sucos naturais. O ambiente da sala de café é climatizado, garantindo conforto, mas também existe a opção de tomar o café da manhã à beira da piscina, o que torna a experiência ainda mais agradável. O hotel oferece várias opções de comidas regionais, o que enriquece bastante a refeição e costuma agradar muito aos hóspedes estrangeiros."

"A única coisa que não me agradou foi que o cartão‑chave do quarto desmagnetizava com muita facilidade. Felizmente, há um telefone no corredor, o que permite contatar rapidamente a recepção para solicitar uma nova chave já magnetizada."