Keystone Hôtel & Spa

"The staff were very friendly and very helpful. Each and every staff member. Location excellent. Very close to the tram."

"Aucun."

"Very handy location. Great breakfast. Friendly staff."

"Aucun."

"The breakfast was nice and the staff were very attentive, nice and helpful. We could leave our luggage at the reception after checking out before leaving foe the airport. The location is in walking distance from the city center."

"Our room had a weird smell even though we air it out multiple times. Also, we got a different room than we paid for."

"- The staff were very nice and friendly - The spa and gym was a lovely addition to the stay, just a nice jacuzzi and sauna room. The gym was great for doing a quick workout and stretch before the day started. - The breakfast was quite varied, a good healthy balance and the bread, so amazing. - The room decor is lovely, nice amber lighting, and the bathroom has a hot powerful spacious shower with a lovely marble design. The bed well big enough for 2, and the TV was very big and high quality which you could chrome cast to. - The staff changed the beds and gave fresh towels everyday of our stay which was attentive! - The location is perfect, the bike station is right outside the hotel so you can take an E-Bike to explore the city. And the metro stop is just outside the hotel aswell, if you don’t fancy cycling."

"- I would have preferred the bed sheets to be more soft, I have sensitive skin so I would notice these things more. They’re not a normal soft cotton, but the type of material that seems boiled washed so it feels abit harsh almost. - Don’t love having to pay a €135 deposit on arrival. I know we get it back but still, not great to do before you start a trip."

"Location is perfect and the staff were all very helpful!"

"Aucun."

"The room was very nice and modern. It was plenty for the amount of time I spent there."

"I was missing a few basic things like a kettle, fridge, accessible microwave and such."

"Decent hotel in Lyon. Good quality for the price. Nice wellness part."

"Air conditioning is a bit loud. Breakfast could be better. Small hiccups with the check-out but rectified by the hotel."

"The hotel was amazing. The staff was more than excellent. I felt at home definitely will come back"

"Aucun."

"Very friendly and helpful staff. I had booked the wrong dates accidentally but the staff quickly accommodated us anyway"

"Very small room"

"The staff was friendly, the room beautiful and the location great."

"Nothing"