"Our arrival at Lilou was very smooth, and communication with the hotel was efficient and responsive—they quickly arranged a parking space for us, which we really appreciated. We booked two rooms, and in one of them there was an issue with the bathroom ventilation, which caused a slight odor. However, the staff handled it promptly and moved us to another room, which was even more spacious and beautiful—many thanks for that. The overall design of the hotel feels fresh and youthful, with pieces by Gubi adding a stylish touch. Unfortunately, the restaurant was closed on the day of our stay, so we didn’t get to try the highly recommended dining. We would definitely be happy to return next time."

"Hope can provide with the restaurant’s service schedule in advance."

"Very cute hotel and well located. The staff was extremely helpful, nice and smiling! I will definitely come back to your hotel next time I am going to stay in Hyeres."

"The parking in the hotel was too expensive."

"Beautiful and comfortable hotel with lovely Diptique soaps in the bathroom and the comfiest bed. Pleasant bar with excellent cocktails and the best breakfast. So close to the old town and handy parking. The staff go above and beyond. You will not regret booking this hotel!"

"Nothing other than it was too cold to try the pool."

"The staff was very welcoming, friendly and helpful, providing directions, suggestions and just a friendly appreciated chat Dyptique shower gel in the bathroom is a nice touch."

"Room is smaller than in pictures, and no TV. Bathroom was not so clean on arrival. Throughout the property (corridors) there is an acrid smell which is not so pleasant. Parking overpriced (25€ per day). Did not get breakfast because, again, a bit too expensive for a 4-star hotel."

"Very lovely designed hotel, gorgeous colours and very serene. Loved our room with its massive balcony. Food in the restaurant was delicious and the waiting and bar staff very nice and reactive."

"Little bit quiet first week in September therefore not a huge amount of atmosphere. Peaceful though."

"It was SO beautiful! Very pretty design, kind staff and good breakfast. Local products, very tasty."

"Parking is a bit too expensive for this location. 25 euro per night is a bit too pricy."

"Very comfortable and the staff were all so welcoming. Perfectly located and the parking was convenient"

"Aucun."

"The staff was very kind, and helpful. The hotel il very close to city centre"

"Nothing to declare, everything good"

"Lilou is a beautiful old building which has recently been fully renovated retaining many of its original features and enhanced with new and modern architecture and paintings. The courtyard has been tastefully decorated and has an intimate decor with comfortable seating. We had an excellent evening meal there and a good breakfast the following morning."

"An important point for us when selecting a city hotel is private and secure parking. Lilou has this but it is not clear/noted that you have to book this facility. Unfortunately when we arrived, although the car park was empty, all spaces had been booked. Our vehicle is long and is difficult to find parking/park in the streets. Our room was located next to the lift. The room was freezing cold. Lipstick marks were left on one of the water glasses and a coffee cup. No slippers or robes so we got into bed to warm up! The fitted wardrobes were ridiculously small; I was unable to hang clothes on the inside. I think this was due to the lift being on the other side of the wall. The handbook contained lots of information and reasons why the hotel did not provide certain items .. even so a choice on slippers when the room has cold tiled flooring, provide warmth and prevent slipping - are essential and definitely required. They should be offered as an option when checking into the hotel."

"We loved the hotel’s elegant aesthetics, its’ ethos and compassionate understanding of a guest’s needs and requirements. Outstanding breakfast for choice and quality of ingredients. Hugely comfortable bedroom, quality linens and fantastic pillows. The high-end bathroom toiletries were exquisite and last but certainly not least, every single staff member was kind, courteous and very helpful."

"There wasn’t anything we didn’t like😌"