Gloria Hotel

"I like returning to this hotel. It's good value, centrally located, and its restaurant is truly excellent. The restaurant is open to hotel guests only, which Im not sure is an advantage really (you can bring your own guests only), but it is a beautiful terrace with a great view over the bustling streets below. The staff are really great. I would like to specially distinguish Miguel at the reception, who must have been trained at Sheraton at least - the one person there that would certainly fit any five-star hotel in Europe. Then restaurant is really good, especially beef dishes, although you may expect some differences in approach, for example Spaghetti Bolognese I guess should use thicker pasta and the addition of some spices might shock an Italian (cinnamon?). But still very good! The booking.com reservations include a room with a balcony, but not all rooms at this price include one, so make sure you get it while checking in."

"Nothing. Perhaps only lack of hot water in the shower."

"I like the attitude and professionalism of the staff from the receptionists, cleaners, restaurant staff etc. The hotel is so clean and the food is so nice."

"The room has no air conditioner and is smaller than I thought. Room 308. No lift too."

"The location is great. Very easy and pleasant walk to the big hotels / conference centres. The staff also is very welcoming and helpful, especially Fred the very friendly waiter in the restaurant."

"Aucun."

"Breakfast was very good because there was a variety to choose from. Served over a long period of time made breakfast really convenient."

"More hangers in the wardrobe. A comfortable chair in the room."

"Staff were friendly and helpful. Very clean with a good restaurant. I'll certainly go back again"

"Hotel is a bit dated and certain things didn't work like the power switch in the first room so I asked for another. Then the remote then the TV didn't work.. all not really a problem and the staff were very helpful in trying to resolve but that's why I marked down a bit"

"Breakfast, room, location and the staff are very friendly."

"Aucun."

"The staff were very attentive and always ready to help snappily. It was also a safe place to be around. I loved my stay and would definitely return when in Kigali. It was good value for money!"

"Aucun."

"Breakfast was great, the room was spacious and had air conditioning. The room was well serviced with soap, shower cap, brush,Toothpaste and hair dryer. The staff were very friendly. Note that it could get noisy during the day. The property is also very neat"

"Nothing"

"I loved the cleanliness of the property, and the staff were incredibly friendly. They made my stay truly enjoyable and memorable."

"None"

"Very good location On the ouside ，it appears unremarkable，but on the inside，it holds hidden treasure！"

"Nothing"