"We stayed in the other residence sumo and they give us an upgrade lovely people lovely place highly recommended. Keep an eye out for Joe ng lovely guy he will look after you"

"Nothing"

"Then staffs are very friendly and helpful, hotel room rates are also reasonable, Good location, the hotel was clean, I like the environment of the room. It is very suitable for long trips and the environment is very comfortable, I have stayed in so many hotels in Singapore, and the bathrooms are all pitifully small. This is the only hotel I have seen that has a spacious bathroom."

"There is no subway near the hotel. You need to go to Novena to get to the subway. Although the bathroom is spacious, I still dislike the bathroom problem the most. The drain pipe in the shower room is blocked. When taking a shower, the water is drained very slowly and there is water accumulation. Moreover, the dirty water in the drain pipe flows back and the dirt flows up. The drain pipe is also very smelly. The lights in the bathroom are not bright enough, and one light is burnt out. There is no mirror on the dressing table in the master bedroom. The sound insulation is also very poor. If someone in the next room closes the door and pulls a chair, they will be woken up."

"Had a great time staying at the Initial Residence. Great location because there's a lot of great places nearby that you can easily walk to. Connectivity by walking is not so bad, however it is quite far from the MRT Station. Staff was very accommodating and friendly."

"The staff was a bit of a mixed bag. Some are really great and really helpful and some not as helpful as the others. It's fine though, not a huge deal. You just need to be more specific on housekeeping etc."

"Great location! Immediate access to bus station, shopping center in front with good supermarket. I stayed for 12 days, and the hotel had mini kitchen and nice, large freg and washing machine, so it was really great! The area was super safe with good selection of restaurants. On the second floor of the hotel was a very nice workspace, but my room was super comfortable with great view, so I didn't use the workspace. It was 20 to 30 min bus ride to downtown, so that was great too! Next time I am in Singapore, I will definitely want to stay at the Initial Residence!"

"I wasn't sure when they were going to do housekeeping, sheets change and stuff."

"The Staff was really nice and welcoming especially the manager Mr. Zul Bakar. Keep going you guys are doing great job. I would always choose this place for my next stay in Singapore."

"Aucun."

"The room was clean, comfortable and well maintained. There was a large fridge freezer and the washing machine was a good addition. The staff were very helpful and booked taxis when needed."

"The location was about a twenty minute walk to the MRT, but there was a bus stop two minutes walk from the property and regular buses ran to the MRT, so the location wasn’t really a problem."

"We have stayed here many times in the past and would recommend it to anyone."

"Nothing to dislike."

"Good service at the front desk. Especially from Zul."

"No problem with the place."

"Close to bus stops and accessible to convenience stores."

"Wifi was slow in our space."

"The front desk staff by the name of Luna (not sure if I spelled correctly), she was extremely helpful and nice. I made a request to change rooms as I did not find the room that I checked into was what I expected. Luna was kind to assist me with this. And also as we have a late flight back, she checked and allowed us to have a later checkout time. She made our stay very pleasant, thank you Luna!"

"One issue I had with the room is there's ants crawling all over, every part of the room.. even in the wardrobe and surprisingly into my wet wipes too. The housekeeping part is also quite disappointing, as they seemed to be rushing through the whole process... And it's not thoroughly cleaned at all."