Aparthotel di Rwanda

"Nice setting, clean and comfortable room. Liked seeing the wildlife and walking the trails. In addition to the pool there's also table tennis, a football table and other games you can play which is a nice touch."

There was no tea or coffee in the room. Instead coffee was changed at an excessive rate. The same applies to the resturant: I always expect to pay over the odds in a place like this but this really was excessive! The final thing I thought was harsh is the 10 am check out time especially at low season.

"The receptionist is very kind. She helped me a lot. Thank you."

Aucun.

"Hotel with comfortable room, clean and spacious. Very good service with free parking. Staff very professional and helpful."

Aucun.

"Everything! The staff were exceptionally friendly and helpful and go out their way to never say no! Management was very accommodating and visible. The room looked much better than the pictures and was very clean. All the amenities necessary was provided in the room with a bonus plate of chocolates. The bed was comfortable! Overall, the Anne guest house was outstanding! There is honestly not enough space for me to write all the compliments I have for this guest house."

The tv in the room is small and the tv options are limited in the room but it is not something that makes me not want to come back. I will definitely return.

"The balcony view across the river to the mountains was fantastic. The room was very large, bed was comfortable and the location was close to the town centre."

Nothing. It exceeded my expectations.

"We arrived after 8.30 so there was no one at the desk. However, the instructions to enter were very clear, and we got to our room successfully. On entry, it was really cold and not enough blankets, so sleep was not good on the first night.We didn't know how to turn on the heating and the TV was not set up. There was no milk to make a beverage, so we had to try and find a shop for the simple supplies. We found a number to call on the following day, "which was Sunday," and a very helpful young man sorted out the problems. Overall, our stay was pleasant,and once the issues were sorted, and staff are very friendly and helpful."

The fact that there was no basics for arrivals at night.

"Everything went perfectly overall. A special mention to Sophie, the housekeeper, for her kindness and great work!"

Aucun.

"When we finally resolved our initial room issue, our replacement room was fantastic, it was warm, clean, quiet and everything we expected"

On arrival we were allocated room 101 which was away from main hotel, through a metal locked gate, across thick snow and down several steps to basement room, when we went in it was damp, draughty, extremely cold. We complained immediately, however it took a phone call to booking.com customer service to get our issue resolved. We are 2 elderly ladies and was disappointed with the service we received initially.

"Check-in at any time you want, breakfast is the best, transportation is close to everywhere"

Aucun.

"J'ai bien aimé le positionnement et la tranquillité de cet emplacement"

On avait oublié de remplir de l'eau dans la salle de bain

"Good value for money, excellent location and awesome staff. Will definitely rebook there on our next visit."

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"Good location. Off the noisy main road. Gentle downhill walk into town, uphill on the way back. Victor and Claudia on reception friendly and helpful Micro kitchen has everything that you could need. Room reasonable size, nice balconies. Bath with over shower"

Aucun.

"Very friendly and helpful staff, very clean, and the best location, the bonus was that it include parking"

Aucun.

"Calme, familial, disponibilité du personnel super, emplacement/proximité plage."

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"Clean, good location, close to subway lines, very easy to reach our goal destination."

the sheets were stained and wasnt clean enough. mattresses were slipping off the bed frame. Little chilly and the heater wasnt working well.

"Perfect..I’ll be back next year…Must be the best in Banos….Should be 11 out of 10."

Aucun.

"Clinton was a fantastic host. He was incredibly helpful, knowledgeable and answered all our questions."

Nothing. All good

"They clean the rooms every day, always change towels, nice staff."

Maybe the indoor pool had to be accessed through the outside, but maybe it was because the hotel was currently undergoing renovations. And maybe there were no changing rooms in the pool area.

"Very nice and helpful personnel, spacious house, good location, two swimming pools, peaceful and quit surroundings"

The wifi doesn't work at all uptsairs Some drawers were dusty and the terrace with the table and chairs were not cleaned

"J'ai bien aimé le positionnement et la tranquillité de cet emplacement"

On avait oublié de remplir de l'eau dans la salle de bain

"It was nice experience with this Hotel i recommend ..All there good staff Recpeatin Omani or Expat."

Aucun.

"The facilities are excellent, the apartment is spacious and the location is fantastic."

No bay view.

"Персонал,молодцы, чисто! Удобно, чай кофе,полотенце мыло щётка, душ туалет всё очень удобно"

4 места за 4тыщ сом,это класс для такой комнаты

"Secure car park right below the apt. Staff spoke very good English (uncommon in Spain). Kitchenette is good but washer is small (5kg). Location is good with walking distance to nearby supermkts. Room is comfy."

No AC and barely any heat from heater. Need to open windows for ventilation. Bizkaia Plaza is opposite of hotel and at night, there are people talking quite loudly (seems loud because the area is quiet at night). Car park space is also quite tight.

"Large and clean rooms. Bathroom had 2 wash basins and nice products. Great location in the Port area and very close to IglooFest venue"

Everything was good. We prefer harder beds and found this too soft for the back support

"Very quiet area and very clean. The man who works in the office is very helpful."

Not really suitable without a car, it’s quite a steep walk up from Camp’s Bay and then have to walk through the basement car park to access the apartments. I found it quite expensive just for a studio compared to other accommodation I have used but Camps Bay is a more expensive area.

"Perfect..I’ll be back next year…Must be the best in Banos….Should be 11 out of 10."

Aucun.

"Good location. Off the noisy main road. Gentle downhill walk into town, uphill on the way back. Victor and Claudia on reception friendly and helpful Micro kitchen has everything that you could need. Room reasonable size, nice balconies. Bath with over shower"

Aucun.

"Very hospitable staff and have accommodated all the requests."

Water pressure on level 4 is not the best

"Secure car park right below the apt. Staff spoke very good English (uncommon in Spain). Kitchenette is good but washer is small (5kg). Location is good with walking distance to nearby supermkts. Room is comfy."

No AC and barely any heat from heater. Need to open windows for ventilation. Bizkaia Plaza is opposite of hotel and at night, there are people talking quite loudly (seems loud because the area is quiet at night). Car park space is also quite tight.

"Great staff on reception - very friendly and helpful, especially since I was the only guest in the hotel during the low season. The room was at an excellent rate and was very comfortable, clean and had everything I needed. The reception staff got me a kettle when I asked and I slept well."

Construction works are going on in the area and at the hotel in winter. Theh hamman, spa and bar and restaurant are all closed in winter too - all understandable and no huge deal and there's plenty in the area open all the time.

"Good location. A few minutes walk to the public beach, bus stops, next to a supermarket. Parking available. Night life nearby. A few restaurants reachable on foot. The staff was very nice and polite. Had a little issue with the aircon and the manager was quick to sort it out. Room was cleaned and towels changed daily."

The glass door in the bathroom rubs against the floor and makes a loud noise. Lots of dried leaves in the pool. The internet is too slow.

"J’ai passé un excellent séjour à Zind Naaba ! Le cadre est magnifique, l’accueil chaleureux et le service impeccable. Je recommande vivement cet endroit . La prochaine fois je n'hériterai pas à essayer le spa."

Aucun.

"Super clean Interior design amazing Staff super friendly and helpful all the time"

Taxi system in the country

"Super clean Interior design amazing Staff super friendly and helpful all the time"

Taxi system in the country

"In the mall makes it super accessible. Apartments are large and well kept. Lovely views over Bahrain. Kind staff. We slept very well."

Aucun.

"Large rooms, pristine condition. Well appointed with good facilities. Common area also superb, with cooking facilities, dining area, living room and TV. Two shower/toilet rooms shared between 4 rooms. Impeccably clean. Free wi-fi. 2x supermarkets and a fast-food place are within walking distance, closing around 22:00."

The location isn't really within walking distance of Nuuk centre, but buses and taxis are available. Not much to see and do in immediate area.

"Location was perfect, good access to Shinjuku station and plenty of shopping centres around. Lots of restaurants and supermarkets around. Quick response from the owner on all messages."

If you’re tired of restaurant food and want to cook a simple meal, there aren’t enough equipment provided.

"Nice small apartament in a hotel with its own generator and shelter"

Cleaning service could come more often

"The interior of the village and the balcony to the boats"

N/a