Aparthotel di Amerika Syarikat

"When we finally resolved our initial room issue, our replacement room was fantastic, it was warm, clean, quiet and everything we expected"

On arrival we were allocated room 101 which was away from main hotel, through a metal locked gate, across thick snow and down several steps to basement room, when we went in it was damp, draughty, extremely cold. We complained immediately, however it took a phone call to booking.com customer service to get our issue resolved. We are 2 elderly ladies and was disappointed with the service we received initially.

"- The staff was super friendly and helpful. We felt really welcomed. - The breakfast choice was great and it was brought to our room at the times we chose. - The pension has a coffee machine and some cake downstairs, so one can help themselves at any time. - Our room was very clean and smelled nicely"

- Sadly the noise isolation is very bad in the room and you can hear people in the hallway like they are next to you.

"The staff are really nice and friendly. The rooms are big, everything is there. Bonus points for the slippers! Also, the breakfast was so elaborate and nice. They would serve it in your room, and I think 4 people can finish it. The location is excellent too. 5 minutes walk to the bus stop, 5 mins walk to the nearest grocery store, and less than 10 mins walk to the lake."

There was an ongoing road repairs just steps away from the property, so expect some noise during the day. We pretty much were out during those times so it didn’t bother us.

"Le personnel est réactif. La résidence se trouve près d'un supermarché d'un côté et de l'autre de boulangerie et de petits bons restaurants."

Le wifi qui ne fonctionnait pas sur mon téléphone.

"Once inside the apartment, it is a different story: the apartment is spacious, well-designed, and clean. Also, the view of the surrounding area is magnificent - it does welcome one to Addis Ababa. The apartment caretaker, Selechi, is very resourceful and helpful in providing any needed information; he will go a distance to help guests order food and drinks. Kudos Selechi; keep up the good work."

The train rail track in front of the apartment hotel makes it difficult for taxi drivers to pick up or drop off a guest. The rail track extends to about 2 miles past the hotel; the Chinese contractors need to revisit that project.

"The hotel grounds are beautiful and well kept. The apartments are comfortable and clean. Owners very friendly and attentive and easy to reach via Whatsapp should you need anything. Supermarket 5 min walk away."

The only thing with the place is that if you don't drive (like me), it's quite far away from everything (which I kind of knew from researching when I booked so that was my choice) There are no buses but if you're driving, I would say it's perfect for a quiet, chilled stay in beautiful surroundings. I would probably still go back just for a few days if I re visit Aruba.

"Proximité avec le centre ville et des principaux commerces. L'accueil et les relations avec le personnel."

Quelques difficultés pour avoir de l'eau chaude à certains moments.

"They clean the rooms every day, always change towels, nice staff."

Maybe the indoor pool had to be accessed through the outside, but maybe it was because the hotel was currently undergoing renovations. And maybe there were no changing rooms in the pool area.

"Great staff on reception - very friendly and helpful, especially since I was the only guest in the hotel during the low season. The room was at an excellent rate and was very comfortable, clean and had everything I needed. The reception staff got me a kettle when I asked and I slept well."

Construction works are going on in the area and at the hotel in winter. Theh hamman, spa and bar and restaurant are all closed in winter too - all understandable and no huge deal and there's plenty in the area open all the time.

"Clinton was a fantastic host. He was incredibly helpful, knowledgeable and answered all our questions."

Nothing. All good

"Secure car park right below the apt. Staff spoke very good English (uncommon in Spain). Kitchenette is good but washer is small (5kg). Location is good with walking distance to nearby supermkts. Room is comfy."

No AC and barely any heat from heater. Need to open windows for ventilation. Bizkaia Plaza is opposite of hotel and at night, there are people talking quite loudly (seems loud because the area is quiet at night). Car park space is also quite tight.

"Well placed, clean with big, comfortable room and nice pool, near to restaurants and shopping centre"

Quite niusy at times with roosters making there things at 5am and i did have problem with noisy guests ( which isn’t hotes fault) but noisy cleaning is. Personell is very nice dough

"Clinton was a fantastic host. He was incredibly helpful, knowledgeable and answered all our questions."

Nothing. All good

"nice location. near many restaurants and convenient stores. the view is fantastic"

a bit far from public transport but still within walkable distance. really not much to complain

"It was a clean & comfortable. The host was energetic & gave us some good recommendations."

Aucun.

"From the beginning when I booked, contacted in private, for further information, the host has been very nice. The place is located in a small hill with an amazing view and rivers sound. Huge space for a family and not just for a couple as we were. Shortly, highly recommended!!! Well done guys and may God bless you."

Aucun.

"Fairly spacious. Comfortable bed. Decent lighting. Good shower. Places to put wash bags ( frequently forgotten in many hotels)"

Limited places to put clothes. Couldn’t work the outside blinds to shut out the street lights. Limited on street parking

"Proximité avec le centre ville et des principaux commerces. L'accueil et les relations avec le personnel."

Quelques difficultés pour avoir de l'eau chaude à certains moments.

"El personal muy amable y servicial, nos facilito la estancia en todo momento, amabilidad desde nuestra llegada al aeropuerto."

Lo único el precio pero bueno es aceptable.

"Everything was great, clean and very nice, staff as well, i really enjoyed"

Aucun.

"Un apartamento bien completo, bonito, bien ubicado, con una playa espectacular, todo fantástico"

Aucun.

"Great location at the side of the runway. A short walk from Maho Beach and D’s bar which has an amazing viewing platform for the planes. Eric the accommodation manager was great and went the extra mile to ensure I had a comfortable and enjoyable stay."

Aucun.

"Close to everything, stylish boho design, clean, comfortable beds"

was there in the winter and the shower was cold although the room was warm

"In the mall makes it super accessible. Apartments are large and well kept. Lovely views over Bahrain. Kind staff. We slept very well."

Aucun.

"Very quiet and amazing location on the riverbank, despite the proximity of the center of Saigon so noisy and polluted. Nice building with spectacular views and lovely decoration. My appartment was spacious and very pleasant to live in."

Aucun.

"Secure car park right below the apt. Staff spoke very good English (uncommon in Spain). Kitchenette is good but washer is small (5kg). Location is good with walking distance to nearby supermkts. Room is comfy."

No AC and barely any heat from heater. Need to open windows for ventilation. Bizkaia Plaza is opposite of hotel and at night, there are people talking quite loudly (seems loud because the area is quiet at night). Car park space is also quite tight.

"The facilities are excellent, the apartment is spacious and the location is fantastic."

No bay view.

"One word .....Fabulous !The apartments were spotless.The location was great and only a 15 minute walk to the shopping mall.The accommodation was well equipped and good sized.All the staff were very friendly and helpful.Will definitely stay here again when I visit Zambia again."

There was nothing to dislike.

"Great location - central but quiet. Large bedrooms and full bathroom."

Kitchen is tired. Bathroom was cramped with very little leg room between the toilet and edge of the bath - not easynif you have guests who have mobility issues. Large in-oom mobile floor.air condition unit however did not adequately service the bedrooms which were stuffy and overheated.

"It's very laid back. Good location. Cats for company."

The leak under the kitchen sink was an issue after a while

"Everything! The staff were exceptionally friendly and helpful and go out their way to never say no! Management was very accommodating and visible. The room looked much better than the pictures and was very clean. All the amenities necessary was provided in the room with a bonus plate of chocolates. The bed was comfortable! Overall, the Anne guest house was outstanding! There is honestly not enough space for me to write all the compliments I have for this guest house."

The tv in the room is small and the tv options are limited in the room but it is not something that makes me not want to come back. I will definitely return.

"Great location. Just few minutes away walking to the beach and good restaurants. The apartment is clean, tidy and more spacious than seen in the pictures. There was storm Benjamin when we were there! Hence we couldn't go far. But it was my husband's birthday, so we wouldn't just stay inside. So I booked the Noordzee restaurant just literally across the apartment. (6-7m away), and we had a fantastic dinner! Joost & Nicolette are good hosts and responsive"

The bed is a bit too soft to our liking. And thankfully we're at the 1st floor so we didn't need to climb the steep stairs too much.

"Nice setting, clean and comfortable room. Liked seeing the wildlife and walking the trails. In addition to the pool there's also table tennis, a football table and other games you can play which is a nice touch."

There was no tea or coffee in the room. Instead coffee was changed at an excessive rate. The same applies to the resturant: I always expect to pay over the odds in a place like this but this really was excessive! The final thing I thought was harsh is the 10 am check out time especially at low season.

"Fairly spacious. Comfortable bed. Decent lighting. Good shower. Places to put wash bags ( frequently forgotten in many hotels)"

Limited places to put clothes. Couldn’t work the outside blinds to shut out the street lights. Limited on street parking

"Very comfortable sleeping room, big kitchen and dining room area. Everything you need regarding cleaning, washing and household. Within 15 minutes of walking you can get directly to the city center and the harbour. The town park is within a 5 minute walk. Marna is a very friendly and humorous person as well. So everything was awesome!"

Aucun.

"Great view, good location to supermarkets and beaches"

The road to the property is a little bumpy