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"François was super helpful and friendly! Comfortable bed, great breakfast with nice views from the terrace"

Card machine was broken, so payment was much more complicated than expected

"The quality of the reception was excellent and the salon where we ate was very nice"

A bit cold but with the blankets we were very confi for the night

"Such a cool place to stay! Close to a few beautiful Ukrainian villages and walks. The staff and reception are 💯 helpful with everything. The food and bar is very good , polite and friendly waiting staff 🤍"

It was all perfect!

"The room and outdoor areas were very nice. The bed was comfortable. It was great to have a kettle, microwave, fridge and coffee maker. The owner was very helpful and quick to respond to messages."

It's hard to escape noise in this part of the world. There was some very loud music playing at local bars at night. We had to kill a lot of mosquitos

"The beautiful room, with so much privacy please can I have that room again"

Nothing everything is perfect

"Nous avons aimé le calme de la propriété, le confort de la chambre. L'accueil est chaleureux. Nous reviendrons sans hésiter."

Aucun.

"Absolument tout. La gentillesse, la disponibilité des gens. Le cadre, le climat."

Aucun.

"The location was excellent being so near to the Cliff."

The fan wasn’t very effective.

"The quality of the reception was excellent and the salon where we ate was very nice"

A bit cold but with the blankets we were very confi for the night

"Location is perfect in the center, very good dinners, light breakfast but good enough."

Only the batteries for the remote control of TV were done. If you could change them for future guests would be nice.

"Everything fine close to local restaurant and easy to go anywhere from that Guest House."

Aucun.

"The place is not a 5-star guest house, and I was pleasantly surprised by the way I was treated. The staff were lovely, the rooms were clean, and the facilities were better than some of the hotels I have stayed in across Africa. My bed was even a TV bed — I connected my MP3 player and listened to music through the bed speakers… great experience! The location is excellent, with the airport just a stone’s throw away. The staff even went out to buy takeaway food for me when I requested it, which I really appreciated. I do wish they had WiFi, but I understand they may be keeping their costs down. However, I was given a pre-loaded SIM card to make calls to my family, which was a thoughtful gesture."

I wish they had WIFI but I guess they are keeping their cost down. However, I was given a pre-loaded sim to make calls to family.

"Great little property, Susanne the host is very nice and responsive. The area is quiet and the flat is fully equipped with everything you need for your stay. Would definitely recommend to anyone."

Aucun.

"Amazing service. Host was accomodating and everything was perfect."

Aucun.

"Absolument tout. La gentillesse, la disponibilité des gens. Le cadre, le climat."

Aucun.

"Great location 3 minutes walk from the main square, a beautiful cave room and a hotel with a character. Stunning views from the restaurant, very helpful and professional receptionist (Fifi). Breakfast with a wide choice of food."

Wifi was very poor in our room, but it worked well in the hotel restaurant

"Claudia prepares great food & Niah responds immediately when texted,"

Aucun.

"Room was nice, staff is great and friendly, location perfect. Good value for money"

Nothing

"The place was very comfortable and warm. We were greeted by a friendly older couple. The view from the apartment was pretty, featuring trees, mountains, and snow."

The place was clean, but it felt like there was room for improvement. Additionally, cars with low ground clearance would need to be parked approximately 100 meters away.

"Cozy little town, quiet and pitoresk. Gasthaus Emmi is located central in the town, but still has a beautiful location with an open field behind. Great garden with swimmingpool, playground for kids, rabbits and hens. Breakfast very good, local products and fresh eggs. Clean rooms."

Not new interior, but original, well taken care of and clean.

"Good place for a getaway with your wife and children; nevertheless, it's pretty far from the city, so you would need to have a car. There are several villas with lots of rooms."

It's noisy in the morning. It may not be comfortable for the guys who like to sleep for a long time in the high season. Also, our apartment has a separate balcony from the other room, so if your neighbors like to smoke in the morning, you will feel that as well. But if you are an early bird, this pearl is for you.

"Everything was good!! Very friendly and helpful staff."

It’s far from the station, but you can take bus.

"Good place for a getaway with your wife and children; nevertheless, it's pretty far from the city, so you would need to have a car. There are several villas with lots of rooms."

It's noisy in the morning. It may not be comfortable for the guys who like to sleep for a long time in the high season. Also, our apartment has a separate balcony from the other room, so if your neighbors like to smoke in the morning, you will feel that as well. But if you are an early bird, this pearl is for you.

"The staff was very friendly, helpful & efficient Lots of good places to eat, supermarket with imported goods & sundry shops all at walking distance There's a mini refrigerator, ironing board & washing machine for such a good price!"

The only drawback was the heater kept switching off & I had to get the staff to turn it on a few times

"We had such a lovely time at Nena House with Francoise as a welcoming hostess for our travel group of 4 adults and 6 kids (9-16). Being in touch with Francoise while planning the trip was very pleasant and professional. It was very nice she checked out dinner plans on the day we arrived before hand. The traditional houses are a delight, clean and with mosquito nets. The facilities are basic, and fine. The neighbor bar is nice for some festive vibes and a drink. The food is delicious. Eating breakfast in the garden with the beautiful view on the Rwandan hills is like paradise. Francoise is very kind in informing about local walks and in our case we where lucky enough to be there while there was a yearly harvest festival. She offered to go with us. We will never forget the experience of seeing the ceremony and traditional dancing and meeting some people in the village. If you plan a visit or are traveling through Ruhashia (near Kings Palace) we can highly recommend Nenas house!"

The road towards the accommodation may be a challenge for light weight cars, but -definitely with 4 wheel drives- if you take it easy it is doable and worth it!