Hotel di Guatemala

"Friendly staff, a hotel with indescribable character; location amazing, food excellent"

Aucun.

"Room size, easy checkout and checkin, polite staff, and the different restaurants they have."

The quality of toileters should be better. The mini bar was empty and needed to ask for water at around 3:00 AM. Lastly, the price is a bit high.

"Everything about this hotel exceeded expectations! The rooms were spacious, comfortable, and well-appointed. The location is absolutely perfect - right near Plaza de Armas, making it easy to walk to all the main restaurants, shops, and tour starting points. The high-end restaurant on-site offers excellent food and service, which was very convenient. Having a spa available at the hotel was a wonderful amenity - perfect for relaxing after exploring the city. The staff were incredibly helpful, friendly, and went out of their way to ensure we had a great stay. They provided excellent recommendations and assistance with arranging tours."

Honestly, there's nothing to complain about. The hotel delivered on all fronts and provided an exceptional experience throughout our stay.

"Location in orient bay on the hill Kindness at reception desk Renewed room Seats on the beach"

Bugs at night in the bathroom High prices in restaurant Welcome drink only planteur no other choice

"I loved the closeness to nature. The breakfast was very good too. It was so peaceful and quiet."

Aucun.

"Incredible installations and well taken care property. Friendly staff, spacious rooms and spectacular breakfast!"

Aucun.

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"Location excellent. Breakfast too expensive and every single element all priced separately. Staff helpful"

See above re breakfast

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"I loved everything about the breakfast though I missed a few because I overslept 😂"

The pool wasn't working 💔🥹it was my first priority when I was booking the place,and they told me when I was already checking in🤦‍♀️

"Mesra muslim. Alhamdulillah, telekung sejadah baharu, bilik bersih dan cantik."

Aucun.

"It's on the beach, right as you want it to be at a place like Turks. The atmosphere is, in general, very cozy, and the overall premises work well. It gives out a relaxed mood and the sea in front of the hotel is superb. They actually provide ice free of charge, which eventually proved to be very helpful. The room was quite good and spacious. They are, though, a bit old, but they still provide a good stay, and everything worked as expected."

The service at the restaurant is quite slow. Some technical stuff in the rooms can be improved, such as the shower and the sockets.

"Location and facilities available. The restaurant serves very good food."

Mattress is not comfortable.

"The staff were so so friendly & accommodating. They gave us tips & advice for an itinerary, and prepared a complimentary breakfast to take away as we had an early bus in the morning. The location was great and the room was bask cn but tidy. Thank you!"

Aucun.

"Simply I can fully trust them. We forgot our backpack in the shuttle bus and moved to San Pedro Island. Hotel staffs were so kind to arrange sending it to San Pedro, and we received it including all valuable goods like mobile phone! Thanks to all involved staff and appreciate their integrity."

Aucun.

"Mesra muslim. Alhamdulillah, telekung sejadah baharu, bilik bersih dan cantik."

Aucun.

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"Beautiful small resort, felt like a private home. The manager and staff were excellent. Food cooked at the resort was exquisite. Service provided was of high quality. Great help with booking boat excursions."

Lovely property but needs a little refurbishing. More for the Island’s government to consider: The Island could have better (and cleaner) walking paths between all the resorts, beaches and the Village.

"location, strong wifi, good air conditioning, nearby areas r very good for walking/running"

Very small rooms, food options r limited and very expensive, exchange rate at reception is very poor, toiletries in room is very limited, not easy to find a taxi, no mini markets/shops around.

"Beds were very hard but the room was clean and neat!"

Very hard beds!

"The staff were so so friendly & accommodating. They gave us tips & advice for an itinerary, and prepared a complimentary breakfast to take away as we had an early bus in the morning. The location was great and the room was bask cn but tidy. Thank you!"

Aucun.

"great location , easy to reach by taxi/car very pleasant staff good shower !!"

nothing

"We very much liked the experience but the shower head was faulty"

The shower head was leaking.

"We stayed in a club room which gave us access to the Club Lounge. The lounge was excellent great food all day and the staff were exceptional. When you consider we were trapped in the Hotel because of the war we could not have been in a better place. Everyone was caring and so helpful. Wonderful Hotel made so by the staff"

Nothing

"Location, close to the city and close to the beach"

The gym only has 1 treadmill

"Loved the hotel, great service, delicious dinners, very convenient location, amazing owners creating welcoming atmosphere."

Couldn't stay longer

"Mesra muslim. Alhamdulillah, telekung sejadah baharu, bilik bersih dan cantik."

Aucun.

"The location was great overall a very good place for abit of relax"

Mainly the location

"Excellent! Very clean, very comfortable, the staff was extremely friendly, the breakfast is very good Parking lot is big so that you can prak easily The spa is very good!"

The Spa could have been a little bigger, but it’s good the way it is.

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Aucun.

"The breakfast was excellent. The location was perfect."

Aucun.

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

None

"Authentic building, clean and quiet. Quite a backyard of hustle Thamel. Spacious room, stable hot shower, the eco-conscious parts were highlights! The staff were more than helpful! Pitifully we just stayed for 2 nights and missed the yoga class. We had dinner and it was worth trying!"

Aucun.

"Clean hotel in the city center, next to a mini market. Warm room without many amenities but quite spacious bathroom. On the plus side, parking in a public area under the hotel.The view of the restaurant was amazing."

There is not a direct access of the parking to the hotel. The breakfast was poor as there was no hot dishes (scrambled eggs i.e.) and there was the only option of black coffee even the restaurant was servings other coffees the rest of the day.

"Breakfast was good and most of the time it has variety. Staff are fantastic.The omelette bar was the best as the other hot food is in bain-marie and is not as good."

Great room and fabulous views of the bay. I loved waking up in the morning and watching the boats going up and down the bay.

"Spacious rooms. Great living area. Staff were responsive"

Not enough equipment to use kitchen. Had to ask for glasses. lower floor quite noisy from the bar downstairs. Also had to ask for a quilt as there was only a sheet on the bed and we were cold.

"Everything was perfect ! We were family 10/10"

Aucun.

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"The hotel staff arranged my visit to the great wall. If not I would have missed this.."

Aucun.

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"Staff was very friendly and always ready to help me with my questions."

the only thing that bothered me was the poor soundproofing, I could hear our neighbors.

"Great location...600m walk from Dhoby Ghaut MRT and Bencoolen and Bras Basah MRT station closeby. A short walk into Orchard Rd, near Chinatown. Easy access to several dining options. Rooms were comfortable and pool was very welcome."

Aucun.

"Beautiful grounds, pools, beach. Hotel was beautifully designed. Very large rooms. Amazing staff. So friendly."

Nothing

"Location excellent. Breakfast too expensive and every single element all priced separately. Staff helpful"

See above re breakfast

"Café da manhã bom padrão, quarto com ar condicionado, cama, chuveiro, banheiro bom padrão executivo, suficiente para quem quer curtir a cidade ou estar nela a trabalho, estudo ou concurso. Localização muito boa, central. Atendimento bom padrão."

Aucun.

"All in all the service provided by the hotel during my 3 night stay was amazing. All the services requires are available and event it is more convenient with the additional hospitality provided by our host of the meeting PNG Customs."

The only challenge I encounter which requires some improvement is the internet connectivity especially the WFI coverage and connectivity which at times it is very weak while in the room. Otherwise everything else provided by the hotel is exceptionally outstanding.

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.