Hotel di Timor Leste

"The receptionist lady was awesome Hatts off to her for her guest friendly attitude."

Aucun.

"Large hotel with really friendly and helpful staff."

Aucun.

"Very good staff but the room was small and there was no any tub in bath even I requested before check in"

Aucun.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Excellent location, amazing breakfast, great personnel"

Everything

"I was able to book a room just before midnight of the same night (in the app it says 24 hours front desk). When I arrived, the doors were closed. I was able to call and they were able to open the doors after I woke them up and accommodated me but it's quite a surprise if it says 24 hours front desk and then it actually isn't..."

Aucun.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Das Zimmer war sauber und verfügt über eine Klimaanlage."

In dem Zimmer befand sich eine kleine Küchenzeile, die aber keinen Gegenstand enthielt (also insb. keinen Becher oder Glas). Außerdem ist das Hotel sehr hellhörig.

"Mesra muslim. Alhamdulillah, telekung sejadah baharu, bilik bersih dan cantik."

Aucun.

"La habitación era amplia, el aire funcionaba bien, la cama era muy cómoda. El desayuno básico pero rico. El personal amable."

Por ahí tener un colcha de verano o similar. Y que el baño tenga cortina a fin de que no se moje todo al bañarse. Igual todo correcto.

"Loved everything! Super comfortable more like a 5 Star than 4"

A few maintenance issues in the bathroom which were attended to

"Affordable price.. location.. view.. amazing reciption staff.. i think the breakfast boufe is the best in kuwait... the bed is so comfy.. chick in took only 1 minute with a very nice smile from the 2 ladies were in the front desk."

Swimming pool is only for ladies

"+ Very friendly and helpful staff! Always smiling and polite. Breakfast is great value. Location is perfect for me. I very much enjoyed the swimming pool and there's a small gym too. I have stayed there 3 x."

Some of the bathrooms should be renovated, one leaked water even to the mainroom, which was dangerous. Even others have humidity damages and small cockroaches. I was twice bitten by insects during the night, probably bedbugs or ants, and had to ask the staff to spray my room again. Some of the sheets are obviously not pure cotton and itchy.

"Perfekt, rimeligt billigt overnatningssted. skulle til julefrokost. Der var dog en detalje, der ikke var i orden, da vi ankom om natten, men vi fandt ud af det med Sleep-in."

Aucun.

"Good location. Staff friendly. Comfortable room and good breakfast"

N/A

"The easy access and always someone at front desk to help"

I love everything

"Great location Resort style feels very open had great outlook one of nicest in the town"

Nothing really

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"Beds were very hard but the room was clean and neat!"

Very hard beds!

"Excellent location. We were upgraded to a junior suit which was really great. It was perfectly clean and very comfortable. I highly recommend this hotel."

Aucun.

"The staff was amazing, friendly and accommodating. The restaurants on site were delicious and the wait staff was knowledgeable and friendly."

I have no constructive feedback.

"We stayed in a club room which gave us access to the Club Lounge. The lounge was excellent great food all day and the staff were exceptional. When you consider we were trapped in the Hotel because of the war we could not have been in a better place. Everyone was caring and so helpful. Wonderful Hotel made so by the staff"

Nothing

"Very good breakfast, great location, and very friendly staff. The interior is modern, and the amenities of the hotel are very good."

The hotel has a serious issue with plumbing. Didn't get hot water for quite a long time in teh shower and had to wait long, while the hot water was yelowish.

"In general a very nice hotel, inside and outside. The swimming pool was great"

Nothing special to point out, the TV was bit old and the image was not very clear

"The breakfast was excellent. The location was perfect."

Aucun.

"The proximity to the train station and bus routes, good breakfast, quite Spaces and working failities"

The toiletries were not good - no shampoo, conditioner, tooth brush, vanity kit.

"Superb rooms heating system made the stay during snowy days very comfortable, pool was great, good breakfast"

Dinner service was extremely slow

"Great resort with many swimming pools, even a shop. The food was good and varied. We only had breakfsat included but chose to have dinner here as well. Staff was super friendly."

I liked everything.

"The staff were so so friendly & accommodating. They gave us tips & advice for an itinerary, and prepared a complimentary breakfast to take away as we had an early bus in the morning. The location was great and the room was bask cn but tidy. Thank you!"

Aucun.

"Super welcome and arrangements, best location in MC."

Aucun.

"it’s clean, convenient, shirt walking distance to interesting spots in town, nice swimming pool and views, comfortable bedding, very nice staff"

this could be improved: -the beach has a lot of potential, buiding a nice peer with stairs for a sea swim would make it much better -there isnt enough shade in the garden and the sun is punishing -the trees on the beach have fruits that hurt when falling, as part of garden maintenance they should be shuffled to drop the fruits upfront -the restaurant options both for breakfast, meals and snacks, leaves out a lot of the good things of Sao Tome. Look at your competitor Riu, for instance, they always have a section with local treats

"Interesting concept Lovely staff. Cleanliness. Good breakfast buffet (even the bread rolls were tasty and that is rare in Germany)."

The pillow is square, large and uncomfortable. I got a pain in the neck because of it. The coffee in the breakfast buffet was so bad it was undrinkable.

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"Comfortable beds, nice shower. The staff is friendly and helped me with all my needs. The restaurant is great."

Prices are very high, but the normal for French Guyana. Kourou is not a city for pedestrians. So, there is no good location - everything is far for a walk. By car, it is really close to the space center.

"Fabulous location and lovely room with a view. Staff very friendly and helpful"

Food not so inspiring

"Big room, it was clean, staff on reception very nice. Basic room but good value"

The area is absolutely manic, the actual car park entrance was difficult to find, bar very limited, staff on bar seemed disinterested until we paid the bill and gave a tip which cheered her up.

"We had a great experience at Ibis. The staff was super friendly and we left very impressed. Muchas gracias."

Aucun.

"The hotel is perfectly situated in the heart of Connaught Place, making it very convenient to explore the area. There are plenty of restaurants, cafés, shops, and the metro station within walking distance, which makes getting around Delhi very easy."

Aucun.

"This hotel is amazing. Everything about out stayed was perfect. I loved the service, the hotel is beautiful and perfect location."

Aucun.

"Very clean and comfortable room. Nice balcony. Enjoyable pool with loungers. Great staff."

Aucun.

"Good location. Staff friendly. Comfortable room and good breakfast"

N/A

"Overall very smooth experience. The hotel is located in a very nice neighbourhood. It is clean, staff is kind and professional. The restaurant is up to the expectations with good value for money,"

Aucun.

"Basic room, a bit outdated, but for one/two nights ok, a lot of shops and supermarkets nearby, friendly staff, cheap price"

Aucun.

"Spacious rooms. Great living area. Staff were responsive"

Not enough equipment to use kitchen. Had to ask for glasses. lower floor quite noisy from the bar downstairs. Also had to ask for a quilt as there was only a sheet on the bed and we were cold.

"location. Usually the cafe in the hotel is lovely but that was closed. The pool is very relaxed (small but so personable and quite). The location and use of all the Weston beach is the best. Without the pretentiousness."

That the restaurant isn't closed and no one helped me with my huge case to my room ( iwas on my own and kinda just pointed in the right direction even though I had three bags.

"We love the vibes, so comfy, so beautiful set up in receptionist area and beautiful view from the restaurant and our room."

The food price quite high in their restaurant

"Stayed in the deluxe Junior Suite. They have renovated the place and now rooms look nice. We were leaving early and they packed us quite a good breakfast. Staff were friendly and responsive."

Aucun.

"Beautiful location, great restaurant, updated rooms, friendly staff"

The need for transportation if you wanted to go anywhere else.