Hotel di Lubnan

"I loved everything about the breakfast though I missed a few because I overslept 😂"

The pool wasn't working 💔🥹it was my first priority when I was booking the place,and they told me when I was already checking in🤦‍♀️

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

"Excellent! Very clean, very comfortable, the staff was extremely friendly, the breakfast is very good Parking lot is big so that you can prak easily The spa is very good!"

The Spa could have been a little bigger, but it’s good the way it is.

"L’accueil était super Le personnel était vraiment à l’écoute Établissement Bien placé"

Aucun.

"Superb property, with huge rooms and excellent pool. Excellent and responsive general manager. Very secure."

Aucun.

"It is not the latest hotel, but everything works well and fine, the team is experienced, the service is really okay. Can be recommended."

nothing to be complained

"The room, the pool & beach & the relaxing vibe. Staff were excellent"

It’s a bit way out to get to any bars or restaurants on foot- St.Lawrence Gap, £10 e/w, for amenities. Walk at your peril the roads & drivers are haphazard & it takes a good half hour if you’re relatively fit!

"The hotel is clean and well kept. Lovely atmosphere. The staff went above and beyond for my son’s birthday. We loved it so much we have already booked to come again."

Nothing. Loved it all.

"Good location Very friendly staff Food also very good"

Nothing

"The hosts were very friendly and helpful. They gave us good advice about the city and where to eat and drink. The recommendations were spot on! There was tea and coffee in the room. Lovely to be in a family run hotel that showed care to the building and the visitors."

Aucun.

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"clean and spacious very friendly and helpful staff"

the breakfast could be better

"Excellent! Very clean, very comfortable, the staff was extremely friendly, the breakfast is very good Parking lot is big so that you can prak easily The spa is very good!"

The Spa could have been a little bigger, but it’s good the way it is.

"The hotel is wonderful in a great location and the staff are lovely and very helpful the food is delicious"

There isn’t anything to dislike

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Location in orient bay on the hill Kindness at reception desk Renewed room Seats on the beach"

Bugs at night in the bathroom High prices in restaurant Welcome drink only planteur no other choice

"location. Usually the cafe in the hotel is lovely but that was closed. The pool is very relaxed (small but so personable and quite). The location and use of all the Weston beach is the best. Without the pretentiousness."

That the restaurant isn't closed and no one helped me with my huge case to my room ( iwas on my own and kinda just pointed in the right direction even though I had three bags.

"Friendly helpful staff. Room was clean and comfortable. Breakfast was good. Good places for walking with dogs."

Aucun.

"Beautiful small resort, felt like a private home. The manager and staff were excellent. Food cooked at the resort was exquisite. Service provided was of high quality. Great help with booking boat excursions."

Lovely property but needs a little refurbishing. More for the Island’s government to consider: The Island could have better (and cleaner) walking paths between all the resorts, beaches and the Village.

"Location is great, and rooms are nice and bed is good. Only the bathroom was old fashioned in the old rooms."

The food in the restaurant is ok but not the best and the waiters are slow. The breakfast is very poor and it is better to eat outside at 100% Natural. The reception did no tell us about the yoga which we missed. Also that did not tell us that we should book the whale trip in advance because now it was sold out and we had to book a private trip.

"During our stay, my wife fell ill. Diagnosed with severe malaria, she was transferred from the over-worked Moroni public hospital to a private clinic (at the hotel’s initiative). Over the next week, the Retaj’s staff treated us both as family and could not have been more helpful."

The pool was often closed to guests

"Very helpful reception Nice location uptown the hill Good admosphere with all kinds of sporty people"

Nvt

"Location was good, buffet breakfast was great, staff was great"

Beds had small split pillows instead of one big pillow.

"The room and around fit to the explanation and pictures. Breakfast was basic and tasty. We came in October when season is over. The owner cook a dinner for us. It was quite expensive (30 euro par person taking a fish, 15 - with no fish), but tasty. Wine was exceptional. It was better then drive in the dark to the restaurant and back (the road is not easy even during the daylight). Adrian made the welcome. Very nice guy with good English. The owner, Vasko (sorry if a spell the name wrongly) is very nice guy. Able to speak Russian. Show us the winery. The wine is exceptional. Very quite place. The views are stunning."

The only one thing was not OK - in one of the rooms (we took 2) water in the shower drains poorly - floor was full of water.

"Everything first class. Every point of contact with the staff was excellent. Thank you to Mamlin, the Concierge for his big smile and help everyday. We will return."

Absolutely nothing.

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

"Excellent location, amazing breakfast, great personnel"

Everything

"I enjoyed the ocean view of my room and the location is very convenient, and easy to go anywhere."

I think the beds need to upgrade, comparing with other hotels where I recent stayed.

"Excellent service: staffs very helpful. Great location"

Aucun.

"Great location...600m walk from Dhoby Ghaut MRT and Bencoolen and Bras Basah MRT station closeby. A short walk into Orchard Rd, near Chinatown. Easy access to several dining options. Rooms were comfortable and pool was very welcome."

Aucun.

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"Location excellent. Breakfast too expensive and every single element all priced separately. Staff helpful"

See above re breakfast

"Beautiful room - very spacious- fully equipped kitchen/ dining area and couches in the room. Lovely high ceilings. Very relaxing"

Aucun.

"The breakfast was very good. Kept me full the entire day.. it was clean and quiet . The place was in an excellent location."

The room was small

"The easy access and always someone at front desk to help"

I love everything

"Great Central location Staff very helpful Comfy bed, good sized room Very good breakfast"

Gym wasn't great - much equipment not working

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Clean and tidy and a great swimming pool , great food and cold beer.

"wonderful breakfast and restaurant in the evenings"

Aucun.

"The property is really good, beautiful designs, clean and really friendly staff. The staff went above and beyond and we want to thank all, especially Naky, for making our stay at Ibis a great experience."

NA

"The hotel is great, perfected located that we could be slightly out of the centre but walkable back and forth. The room was ideal, plenty of space and everything we needed."

I couldn't fault anything really, there was no milk in the room to have with the tea but having been to Amsterdam a few times I know this isn't really a thing for them.

"Breakfast was excellent. Location is also very good. Transportation to attractions very convenient. Ruin of St. Paul and senado square etc. is walkable distance."

Everything thing we find good.

"The staff were welcoming and friendly. The room was clean and the beds comfortable. There was a hot, good pressure shower. It’s in a great location for the bus station. The breakfast, which was 5€ extra each, was especially delicious and really set us up for the day."

Aucun.

"Location excellent. Breakfast too expensive and every single element all priced separately. Staff helpful"

See above re breakfast

"We loves the hotel in general. The rooms were well equipped, the food was super delicious, the portions were great. The staff was helpful and extraordinarily kind to small children."

We did not know that we should climd a lot of stairs in order to reach the restaurant. It was difficult for our parents.